Applicable Products

  • Citrix Workspace App

Information

Objective

Citrix Workspace app for Mac and Windows OS fails with 'cannot connect to the server' from the internet when connected externally. Log in to Verify Download. Workspace Environment Management 1903 (PDF Download). Documentation for this product version is provided as a PDF because it is not the latest version. For the most recently updated content, see the Workspace Environment Management current release documentation. Having the same issue connecting Workspace app on macOS Catalina. 'Citrix Workspace cannot connect to the server. Check your network connection.' MacOS Catalina 10.15.4 and Workspace App 20.02.0.5. And other Mac with Workspace app 19.12.0.23 It has to be an issue with the latest Catalina updates.

This update is applicable to Citrix Workspace app 1904 and above
Citrix Workspace app installer starts certain processes during the installation of the software. Citrix Workspace app 1904 for Windows onwards certain changes have been made to the process handling in the installer. Although there is no real impact to end users, certain cases of unattended installation may require modification. This article describes these changes to the Citrix Workspace app installer. Windows1903

What changed in the Citrix Workspace app installer?

In all versions of Citrix Workspace app 1903 and below, the MSIs which were a part of the installer would initiate various Workspace app processes. If for any reason, a particular process was unable to start correctly, the installer fails, and the machine may become unstable. To circumvent such instability, MSIs do not start processes. Instead, the metainstaller (commonly referred to as TrolleyExpress) initiates the processes now. This makes sure that the machine does not go into an unstable state.

What is the impact of this change?

There should be no impact to end users installing the software. However, if you are attempting unattended installation and waiting for the CitrixWorkspaceApp.exe to exit, you will require to change the logic. As an example, if you are using the following PowerShell command to install Citrix Workspace app, the command will not return even though the software has completed installation –

Citrix Workspace 1903 Mac Download Torrent

$t = Start-Process .CitrixWorkspaceApp.exe -ArgumentList ‘/silent’ -Wait -Passthru

Citrix Workspace 1903 Mac Download 64

You will need to modify this command as shown below, which makes sure to wait on the exit code of the metainstallaer –
$t = Start-Process -FilePath .CitrixWorkspaceApp.exe -ArgumentList ‘/silent’ -PassThru -ErrorAction Stop
if($t -ne $null)
{
Wait-Process -InputObject $t
}